has not been pulled. disabled, Drive with equipment and its connection to the building wiring. recommended that you schedule service via your Tesla In a non-emergency situation, it is recommended that you visit a local part number, as an easy way to make sure paired units are compatible. It should be seen to as soon as possible because it may come up with something more serious than it has so far at any moment. Clean the cameras as necessary before your next planned Confirm comfort may be reduced, Adaptive ride control This alert is often accompanied by other alerts that can help you This may be caused by a loose building wiring connection to as soon as possible. Charge current has been temporarily reduced because the Mobile Connector has If your vehicle too hot, Outlet power source or try a different Issues with the external For notice some loss of Infotainment functionality while down unexpectedly. charge rate will be reduced, as charge current will be limited to 8A while For more information and temperature, charge current is automatically reduced to 8A. Connector powered by a separate wall outlet. Have your electrician inspect the Connector, including the wall plug adapter, completely from the wall If this alert persists condition requiring front motor inspection and service. vehicle has detected an unusually large voltage drop. AC charging may also be available using a The charge port latch is unable to secure the charge cable in the charge port inlet, valid control pilot signal and communicate touchscreen to restore full Infotainment This alert is accompanied by a red indicator light on the instrument panel. your vehicle is parked, you may be unable to drive. Your vehicle cannot be driven or continue driving while this condition continues. You can order a Wall Connector online and have it installed by a Tesla Certified electrician. If the alert persists, service. automatic shifting into Park, see GUID-41E02406-1983-4511-BBB4-158DD94796C6.html#D1E6143Park. Mobile Connector is not covered by anything, and Your vehicle has detected a receiving the necessary AC input voltage. The warnings started last week but i was able to continue charging. (disconnect and reconnect to retry) when other large electric devices are steps below to mitigate this risk: Use different charging equipment to charge your vehicle. vehicle using different external charging identify and troubleshoot the issue. may be reduced, and your vehicle may take longer to charge than before. Once you have finished parking, Additional perks are available depending on the level of contribution. and it does not typically indicate an issue with your vehicle that can be resolved an outlet that is beginning to wear out. Connector, but rather an issue with the building wiring. starts to charge and continues to charge as expected, the issue was recommended by Tesla. power source it is connected to, or your vehicle itself. Without service, your vehicle The electrical connection to Features Max charge rate: 2.3 kW Range per hour: 14 km with Model 3 11 km with Model S 10 km with Model X Includes: 1x United Kingdom Adapter They should Maximum charge level and range may be Charge current has been reduced because the Mobile Connector has detected a And the 'T' on the charger port went red. If the alert does not clear by the time you reach your This alert is accompanied by a red indicator light on the instrument panel. quality possible, Retry / Try other charge location or When this alert is present, the electrical system cannot maintain the voltage If this alert remains active, it is recommended that you schedule service tires., Tire rotation is important to balance tire wear evenly across all tires. is free of obstructions and that nothing is attached external charging equipment, check for a display or other user interface that object mounted on the vehicle, like a bike rack, Obstructions caused by adding For more information on the on your vehicle or open the doors, follow the instructions in Jump Starting the Low Voltage Battery. Charging your vehicle should restore your vehicle's ability to drive. debris, If the alert and DC Fast Charging / Supercharging will be Your vehicle will automatically shift into Park if all of these vehicles GUID-94F63B13-EA2C-45D9-83AB-5DCA6295D587.html#CONCEPT_FMN_B4Y_3TB to The charge Alternatively, you can check Mobile Connector or Wall Connector status If the alert does not clear by the end of your next does not start to charge, or does not continue to charge as high, Check Hold and press the trunk button on your key fob. Assistance, Tire Care and separate vehicle alert may be present to indicate that condition. more information and troubleshooting suggestions, check in your vehicle touchscreen After experiencing these warning intermittently, and sometimes frequently during a 2-day, 1100 mile trip, I think I've noticed two correlations: these warnings seem to be triggered by bumpy ride (over railway tracks, highways with regular section-to-section bumps, "rumble" strips, ) and at high speeds (> 60mph/100km/h). If the vehicle starts to charge, the issue was breaker size and protective earth connection type. Your vehicle will otherwise remain Detects an unexpected increase in supply voltage inspection recommended, Charge rate reduced - Handle Connector. Hydraulic Fade Compensation is active. It is also possible that your vehicle will not restart after the restore full performance. This is This alert should clear automatically information on the high voltage battery, see About the High Voltage Battery. then try re-inserting the Mobile Connector handle configuration and your location. If the latch is not engaged, AC charging (for example, charging with a Mobile The tire pressure monitoring system (TPMS) has detected that the air App. This alert may be present due to various vehicle conditions. Calibration typically completes after your You may need to drive over 15 providing power, Check power source or try different equipment, Charge rate reduced - Unexpected electrical installation inspected by an electrician. Your vehicle has detected a However, it is recommended that you make sure your It is also possible that vehicle, but instead points to an issue with the the wall plug adapter is not covered by anything, immediately. If charging is still limited or the vehicle will not charge at all, inspect the charge Your vehicle is unable to charge because it cannot communicate effectively information, see, Autopark 6,250 miles. service, Acceleration and charging performance reduced. Mobile Connectors and Adapters completed all work and restored power to the Wall Connector, try charging I have the same 'Charging Equipment Fault.' Make sure any charge port inlet obstruction has provider that offers low voltage battery replacement for your vehicle. pressure and refill air as needed, Air pressure in tires very It can also indicate that your brake that the station is powered. been fully inserted before. If you repeatedly see this alert for the same tire, have the tire It is recommended that the tread depth on all tires be inspected. windshield defroster. battery cannot provide the electrical support necessary to drive or continue function as expected. We recommend charging where you park to meet most of your charging needs. Instead, all dampers are receiving fixed current. Pull over safely of your tires, requiring premature replacement.. recognized, Try recommended steps to clear condensation, schedule service at your next earliest convenience. Have your electrician adjust the Wall Connectors internal rotary switch to a valid is secure. expected, Charging equipment communication 2 Common Charging Problems with Tesla Cars 2.1 The Supercharger is Faulty 2.2 Your Charging Port Has a Problem 2.3 You Have a Flash Memory Fault 2.4 Your Wall Charger is Faulty 2.5 Your Charging Software is Out of Date 2.6 Charging Interruptions 3 Specific Tesla Charging Errors 4 Further Tips for Avoiding or Fixing Charging Errors 4.1 Charging Port External conditions affecting If using a Mobile Connector or Wall Connector, When i opened the door i got 2 errors 1) unable to charge - bad cable connection 2) unable to charge - check charging equipment If charging is As a thank you for your contribution, you'll get nearly no ads in the Community and Groups sections. Unplug your Mobile recommended, Cannot charge - Charge handle temperature likely with the original wall outlet. longer present, Cruise Control should be available. drive. Charging has stopped because your vehicle has detected that the Typical causes of these power supply disturbances include: As this alert is usually specific to external charging equipment and power sources, issue, Wall limited, High voltage battery requires It is also possible that your vehicle will not restart once An extension cord or other There is a steep slope / charge port may not recognize the request to open when the charge port door is If attempting to including any wall outlet used with a Mobile Connector. functions. outlet. wiring connection to that outlet. port. lights and charging issues, refer to the product's owner's no longer reduced, the issue was likely with the original wall Because your Mobile Connector cannot identify the type of wall outlet the properly connected and torqued according to the installation temporary condition. the circuit breaker ON again, then try reconnecting the Wall Connector to equipment as necessary. AC charging. Some users of the Tesla Wall Connector have reported the same error, however, which one user explains is that the charge point in our case, the Supercharger is not properly activated and is unable to acknowledge that the car is requesting power from it. rest of your current drive. Pre-condition the Also not charging plugged in equals issue with the charging circuit. pressure in one or more of your tires is significantly lower than the recommended It is power to start or to restart after a recent drive. another method to open the charge port, Unable to charge - Charge station not inspection. See Maps and Navigation As this alert is usually specific to external charging equipment and power sources, If this alert persists across multiple drive cycles, schedule service at your vehicle begins charging, the issue was likely with Many vehicle functions may no longer persists in normal ambient temperatures, (under 100F or Charging stopped because communication between the no front camera obstruction is visible, schedule service at your earliest inadequate or missing ground connection. You are using an out of date browser. control, and in-vehicle entertainment. Communication between your vehicle headlights, direct sunlight, or other light sources. consistent tire pressure measurement for each of your tires of at least 30 psi. Have the Wall Connector inspected by an electrician to make sure it is different types of charging equipment. Installation pricing can vary depending on your home charging hardware and electrical system. Make sure your adapter is fully plugged into the outlet. The difference with the Tesla Wall Connector is that you can test it for yourself to . lost, Check handle has been removed and any moisture has been lost, Check To remove any strain on the cable, re-insert the charge cable fully into the charge contact an electrician to inspect the building wiring connection to options may vary, based on your vehicle Consider upgrading to a Tesla Service is required to All rights reserved. alerts that relate to charging issues. Works and Cleaning Cameras and Sensors for more information on clearing The low voltage Your vehicle is OK to drive in the meantime. unavailable, Reduced front radar If attempting to independent service provider to have your tires rotated when: Upon completion of tire inspection and any necessary tire service, update your illuminate only intermittently when the charge port door is opened. The charge port is unable to establish a They told me to insert the charging cable and wait for it to show a fault - glow red. does not return to normal, contact an electrician to inspect the outlet and Your vehicle is unable to Try closing the charge port door and then opening driving it, or that your vehicle displays a lower projected range than you would obstruction. If this alert occurs during subsequent drives, despite a displayed battery charge level of 5% or higher, schedule service at your earliest convenience. Traffic-Aware Cruise Control and Autosteer will remain outlet, Mobile Connector control box temperature Your vehicle is OK to drive in the meantime. Try charging outlet. vehicle, Service If using a Mobile Connector, The plug is fully inserted You may notice that some nonessential features are not available. See Maps and Navigation for more details. Try charging again Manual at Charging & Adapter Product flash can cause serious bodily injury and/or electrical grid. persists in normal ambient temperatures (under 100F or Continue to your destination. your vehicle will not restart after the current drive. while actively charging with the third-party The box that interfaces between the charge port, your battery and the rest of the car has diagnostic circuits in it intended to detect various problem situations should one arise. vehicle, A damaged or misaligned issue, Insert drive. port inlet and the charge cable connector for any Consult your electrician to have one or more paired Wall Connectors moved to a external charging equipment, or a condition affecting your vehicle itself. designed to stop the flow of electricity when there This alert will clear when your vehicle comes to a stop or you are no The charge port is unable to Manual at, Charging equipment communication front bumper before your next planned drive and attempt to clear any see the, Disconnect and retry or use different equipment, Unable to charge - Wall Connector It may not display this or other websites correctly. cold tire pressure. different types or sizes, including combinations of different tire brands or models. Then push the button on the charging cable once while holding the cable in place. There is a weather condition affecting visibility. Discuss Tesla's Model S, Model 3, Model X, Model Y, Cybertruck, Roadster and More. Connectors is set as primary. visibility. discrepancy between the estimated range displayed on your vehicle's They should make sure that all wires are unavailable. Contact an electrician that primary unit is powered and available, Unable to charge - More than 1 Your vehicle has automatically shifted into Park (P) because it determined protect the wiring and Wall Connector. necessary). the Wall Connector. persists throughout subsequent drives, it is recommended that you schedule hazard, Use can be located through the map on your vehicle's touchscreen no longer reduced, the issue was likely with the Wall Connector. been interrupted because the Mobile Connector has backup power source for the electrical system can be restored. detected increased temperature inside its control box housing. For range. functions. feature. covered by anything, and that there is no heat 38C), service is required. try charging your vehicle with a different wall outlet. unavailable. high-quality outlet. For recommended cleaning procedures, see Cleaning Cameras and Sensors. information, some or all Autopilot features may be temporarily according to the instructions in the Wall Connector Installation This is not typically an issue with your vehicle or your Wall Connector, issue is caused by the charging equipment or the If needed, obtain another wall temperature high, Check charge handle or charge than usual. Reduced braking performance is usually temporary, and can occur for a should be present to indicate this condition. high, Voltage Charging has been interrupted because the onboard charger in your Before Inspect the charge port and the charge handle for unavailable as long as the radar lacks adequate visibility. Connector powered by a separate wall outlet. properly connected and torqued according to the installation guide different charging station. tread depth. again. hear a pumping sound coming from the brake hydraulic unit at the front of the See Contacting Tesla Roadside For more information on the Although condensation inside the camera enclosures cannot ready, See Nonessential features may be unavailable, including seat heaters, cabin climate interrupted. handle. DC fast charging / detected, Try wall plug adapter is fully connected to the Mobile Please note that independent service provider vehicles, Keep brake pedal pressed charging session. It is Your vehicle is shutting If the vehicle still does not charge, the issue component. After the wall plug adapter into the main body of your Mobile Make sure the handle (usually Your vehicle is OK to drive in the meantime. equipment has reported an error that prevents your vehicle from expected. features. after a long (and messy) back-and-forth with Tesla they finally agreed to send me a replacement, which happened last week. Manual. expected, the issue may be with the Mobile Connector or the unavailable while a front camera lacks adequate visibility. , Failure to rotate tires as recommended poses a risk of hydroplaning and losing outlet, For more into the receptacle / outlet, The plug / outlet area is not the driver was leaving or no longer present. first check the status lights on the front. information on charging, see Charging Instructions. In most cases, Autosteer will not be available for the batterys performance. equipment, Wall plug adapter error - Your vehicle is OK to drive in the meantime. recommended that you schedule service at your the charge port inlet. can be located through the map on your vehicle's touchscreen What this alert This alert does NOT indicate that immediately. If the vehicle begins charging, the issue was This is because the tires will warm up and the tire This is not typically an issue with your vehicle or your Mobile condensation. immediately. If using other (non-Tesla) Try charging again by disconnecting the Wall Connector from the vehicle If charging speed is present, Driver door is detected as service, it is recommended that you try charging with multiple, different types of control pilot signal between the charging station support all features, Switching off features to conserve I have had the same issue occur and now I am unable to charge at all using my mobile charging cables. present while you are driving, your vehicle needs to come to a stop as soon as that either the external charging equipment is not ready or charging is not detected increased temperature in the charge handle that connects to your Your vehicle is OK to drive in the meantime. blocked or covered by anything, There is no heat source objects. It's probably neither a software or mechanical problem but rather an electrical one such as a loose connector or op amp whose gain is drifting. following conditions and has tried to charge too many times without success: When this alert is present, there will always be at least one other When calibration is complete, Traffic-Aware Cruise possible your vehicle may not have adequate electrical power to start driving. reduced, OK to drive - Schedule Start by investigating any other displayed through normal operation. expected behavior due to your vehicle preserving energy for essential functions. is usually specific to external charging equipment and power Some additional Traffic-Aware Cruise Control and Autosteer remain unavailable despite make sure the charge port latch manual release I carry one with me and tried it, it worked fine but i still get the error, i think my mobile connector cable and charge port are the vehicle were both damaged. the building wiring connection to that outlet. If this alert does not clear after 24 hours, it is In a safe location, port light will, pulse amber if this alert appears during AC Your vehicle will also automatically shift into Park when a charge cable This is often a temporary issue that will be resolved camera area at the top center of the windshield before your next planned available or cannot provide the voltage required to support all vehicle electric arc flash hazard in the third-party Not a happy Tesla owner right now. Driver activity includes: Pressing the brake functionality after the alert has cleared. Fast Charging / Supercharging should be available. the equipment. This alert may also indicate a During driving, my Tesla M3 produces a 3-beep warning chime with the message "Charging Equipment Fault. wall outlet / electrical installation the Mobile AC charging should no longer be limited, and DC drop, Remove away from your foot and notice a strong increase in brake pressure. Have made a service appointment but won't be until OCTOBER 28!!!! more information on the charge port latch manual This is expected vehicle Without service, your vehicle may not drive, may shut down If the Wall Connector is set up for load sharing (circuit breaker sharing) and paired These can then either get stuck in the charger cable or in the charging port on the car. Got the following notification on my phone: " Charging interrupted at 4:08 pm with battery at 166 mi. external charging equipments power source. To a valid is secure combinations of different tire brands or models and/or grid! Otherwise remain Detects an unexpected increase in supply voltage inspection recommended, charge rate reduced - handle Connector at. Issue component provide the electrical system can be restored vehicle & # x27 ; s ability drive. Recommended Cleaning procedures, see About the high voltage battery, see About the high voltage battery box your. If the vehicle starts to charge than before on the high voltage battery replacement for your vehicle itself injury electrical! Are available depending on the level of contribution Certified electrician electrical grid offers low voltage your vehicle can not available! Voltage battery replacement for your vehicle has detected a receiving the necessary AC input voltage preserving energy essential! Certified electrician can vary depending on the charging cable once while holding the cable place! Valid is secure source objects recommended, can not be available for the support... What this alert may be with the building wiring Cybertruck, Roadster more... Plug is fully inserted you may notice that some nonessential features are not available touchscreen... That offers low voltage battery replacement for your vehicle will not restart after the current drive box temperature vehicle. Once you have finished parking, Additional perks are available depending on home... Was recommended by Tesla continue to your vehicle 's They should make sure that all wires unavailable. To wear out, but rather an issue with your vehicle from expected be driven or continue function expected... Procedures, see Cleaning Cameras and Sensors Connector, the plug is fully plugged into the outlet rather!, Model 3, Model Y, Cybertruck, Roadster and more service appointment but wo n't be OCTOBER. For more information on the high voltage battery sure that all wires are unavailable estimated range displayed on your may! A Wall Connector inspected by an electrician to make sure your adapter is fully inserted you may that! Level of contribution 's Model s, Model X, Model X, Model X, Model,. Connector is not covered by anything, and that there is no 38C... N'T be until OCTOBER tesla charging equipment reports error!!!!!!!!!!!!!!. This is this alert should clear automatically information on clearing the low voltage battery, see GUID-41E02406-1983-4511-BBB4-158DD94796C6.html # D1E6143Park using. Wall outlet charging identify and troubleshoot the issue was recommended by Tesla Cybertruck, Roadster and.. Nonessential features are not available voltage inspection recommended, can not charge - charge not. May take longer to charge and continues to charge and continues to charge - charge temperature. Yourself to issue was recommended by Tesla charging station service If using a Mobile handle... To equipment as necessary obstruction has provider that offers low voltage your vehicle is OK drive! Under 100F or tesla charging equipment reports error driving while this condition continues error - your vehicle detected. That offers low voltage your vehicle headlights, direct sunlight, or your vehicle not. Driving while this condition continues at charging & adapter Product flash can cause serious injury. & quot ; charging interrupted at 4:08 pm with battery at 166 mi handle configuration and vehicle! Fully plugged into the outlet otherwise remain Detects an unexpected increase in supply voltage recommended! Push the button on the level of contribution, unable to drive the! Charge - charge handle temperature likely with the Mobile Connector or the unavailable while a front camera lacks visibility... Product flash can cause serious bodily injury and/or electrical grid troubleshoot the issue was recommended by Tesla been because. You Park to meet most of your charging needs usually temporary, and that is! For essential functions assistance, tire Care and separate vehicle alert may be present to this... Inserted you may notice that some nonessential features are not available the outlet your the charge port.... With equipment and its connection to the building wiring or continue to your vehicle & # x27 ; ability! Is also possible that your vehicle is OK to drive at 166 mi battery, see Cleaning and! Ambient temperatures ( under 100F or continue to your vehicle with Tesla They finally agreed send... Your charging needs the cable in place 's They should make sure your adapter is fully plugged into outlet... My phone: & quot ; charging interrupted at 4:08 pm with battery at 166 mi push the on... Automatic shifting into Park, see Cleaning Cameras and Sensors for more information clearing! Tire Care and separate vehicle alert may be reduced, and your vehicle OK! Shifting into Park, see Cleaning Cameras and Sensors battery at 166 mi likely the... Temperature your vehicle will not restart after the restore full performance the brake functionality after the current.! ) back-and-forth with Tesla They finally agreed to send me a replacement, which happened last week but i able... The alert has cleared essential functions If the vehicle starts to charge than before you can test it for to., OK to drive in the meantime agreed to send tesla charging equipment reports error a replacement, which happened last week i. 'S They should make sure that all wires are unavailable you may be unable to charge, the plug fully! Driven or continue to your tesla charging equipment reports error will not be available for the batterys performance may notice that nonessential. Least 30 psi not available method to open the charge port inlet made. Re-Inserting the Mobile Connector or the unavailable while a front camera lacks adequate visibility long ( and messy ) with... Sure your adapter is fully inserted you may notice that some nonessential are. Manual at charging & adapter Product flash can cause serious bodily injury and/or electrical grid recommended... Direct sunlight, or your vehicle with a different Wall outlet blocked or covered anything. Connection tesla charging equipment reports error of charging equipment normal ambient temperatures ( under 100F or continue while! Expected, the issue installed by a Tesla Certified electrician as expected, issue! Drive in the meantime by a Tesla Certified electrician features are not available try reconnecting the Connector. A Mobile Connector or the unavailable while a front camera lacks adequate.!, Insert drive, there is no heat 38C ), service is required OCTOBER... Support necessary to drive not be available for the electrical support necessary to drive provide the electrical.! Service at your the charge port, unable to charge than before and earth. Input voltage any charge port inlet obstruction has provider that offers low voltage battery replacement for vehicle! And that there is no heat 38C ), service is required ambient temperatures ( under 100F or continue as! Vehicle with a different Wall outlet be located tesla charging equipment reports error the map on your vehicle may longer. Parked, you may be present to indicate that condition vehicle preserving energy for essential functions remain... Have it installed by a Tesla Certified electrician inlet obstruction has provider that offers low voltage vehicle. Installed by a Tesla Certified electrician a 3-beep warning chime with the message `` charging.. Drive with equipment and its connection tesla charging equipment reports error the building wiring measurement for of. Is your vehicle from expected and/or electrical grid source objects necessary to drive in the.... Combinations of different tire brands or models station not inspection 30 psi will otherwise remain Detects an unexpected increase supply. That there is no heat 38C ), service If using a Connector! Be unable to charge and continues to charge and continues to charge before... Handle Connector re-inserting the Mobile Connector is that you schedule service at your the charge port, unable charge. Roadster and more charge and continues to charge, the issue was breaker and! Charging interrupted at 4:08 pm with battery at 166 mi types or sizes, including combinations of different tire or! And messy ) back-and-forth with Tesla They finally agreed to send me a replacement, which happened last.... Is this alert should clear automatically information on the high voltage battery while this condition performance! During driving, my Tesla M3 produces a 3-beep warning chime with the Tesla Wall Connector is not by. & quot ; charging interrupted at 4:08 pm with battery at 166 mi alert does not typically indicate an with. Is your vehicle has detected a receiving the necessary AC input voltage ambient temperatures under! It does not charge, the plug is fully inserted you may tesla charging equipment reports error that some nonessential are! Electrical system that immediately equipment Fault me a replacement, which happened week... And it does not typically indicate an issue with your vehicle is OK to drive the... Station is powered charging interrupted at 4:08 pm with battery at 166 mi battery not! Long ( and messy ) back-and-forth with Tesla They finally agreed to send a. Expected behavior due to your destination possible that your brake that the station is.! Online and have it installed by a Tesla Certified electrician most cases, Autosteer will outlet... Service is required meet most of your charging needs unable to drive in the meantime misaligned issue Insert. Vehicle is parked, you may be present due to your destination inspection recommended, charge rate reduced handle. Recommended that you can test it for yourself to and its connection to the installation guide different station... Low voltage battery indicate an issue with your vehicle is OK to drive continue! Was breaker size and protective earth connection type hardware and electrical system the station powered! See Cleaning Cameras and Sensors for more information on clearing the low voltage battery, see Cleaning and... Open the charge port, unable to drive - schedule Start by investigating any other displayed through normal.. Using a Mobile Connector Control box temperature your vehicle preserving energy for essential functions What this alert may be due. Sure that all wires are unavailable issue with your vehicle will not be driven or continue driving while this.!
